Case Study · Local SEO

Map pack results: position one in seven days, calls up 126% in two weeks.

Three local SEO projects, shown through the tools that measure them: rank grids, the map pack itself, and the Google Business Profile dashboard. These were delivered for clients in North America.

North America Local SEO Map pack

The numbers

Position 1 in the map pack

Reached in seven days, above two competitors with far more reviews

Calls up 126%

Measured in Google Business Profile over two weeks

Grid turned green

A rank grid that was almost entirely red moved to position 1 to 3 across the area

36 calls in 28 days

From the profile alone, alongside 6.51K photo views

Why the map pack behaves differently

Ranking a website and ranking a profile are two different jobs. The map pack runs on proximity, category accuracy, profile completeness and review activity. A business can hold position one in the map while its website sits on page three, and the reverse is just as common.

Categories

Primary and secondary categories chosen against the searches that actually trigger the pack, not against how the owner describes the business.

Profile completeness

Services, attributes, hours and photos filled in properly. An incomplete profile loses to a complete one at equal distance.

NAP consistency

Name, address and phone identical across the site, the profile and every directory that lists the business.

Reviews

Volume matters, but so does recency and whether the owner replies. Two of the competitors here had far more reviews and still lost the position.

Rank grid testing

Position is measured across a grid of points, not from one address, because the pack changes as the searcher moves.

Ongoing activity

Posts and photos on a schedule. Dormant profiles slide, even when everything else is in place.

The evidence

Three screenshots, three different measures.

Local rank grid before and after, red pins turning green across the service area
Rank grid before and after. Red points are positions outside the top 20, green points are positions 1 to 3.
Google map pack showing the client at position one for plumber searches
Position one in the map pack, above competitors holding 734 and 483 reviews.
Google Business Profile dashboard showing calls up 126 percent
36 calls in 28 days, up 126%, from the Business Profile dashboard.
Reading this honestly

What this does and does not prove.

North America, not Australia

These projects were delivered for clients in the United States and Canada. The method is the one we use here, but the market and competitor density were different.

Seven days is unusual

It happens when a profile has been neglected and the fixes are large. On a profile already worked on, movement takes considerably longer.

Small call volumes

36 calls in 28 days is 36 calls. The percentage looks large because the base was small, and we would rather say that than let the number stand alone.

Map rankings move

A rank grid is a snapshot. Positions shift with the searcher's location and with competitor activity, which is why we measure across a grid rather than one point.

Start here

Want to see where your profile sits across your service area?

Proof, not promises

Every number below has a screenshot behind it.

No invented testimonials anywhere on this site. Where results were not verified, we say so on the page.

Local SEO, Australia

Google Business Profile growth

Interactions
+48.6%
Phone calls
+80%

Two months of local SEO for an Australian local business, measured year on year.

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Technical SEO

Health score 1 to 85

Health score
85
Crawl errors
36

Crawl errors cleared from 58,614 to 36 in a full technical rebuild.

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Ecommerce SEO

Sessions 34,116 to 120,539

Sessions
120,539
Best keyword
#2

Position 2 for a commercial term at 3,700 searches a month.

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